Meyer Technology Group
Meet your Support Department.

Testimonials

Meyer Technology Group is very sensitive to our needs; providing timely service and recommendations and quickly responding to any emergency situations.

Dennis Gardiner
Gardiner Thomsen P.C.
www.gardinercpa.com


Meyer Technology Group proved professional, economical, and timely. Working with Ryan was a real pleasure.

Maggi Moss
Moss Equestrian
www.maggimoss.com


Meyer Technology Group quickly resolved a number of long standing issues we were having with our out of state IT department. I would definitely recommend them.

Ethan Baum
Marsden Bldg. Maintenance
www.marsden.com


End-User Support

Did You Know?

  • Siemens estimates that a company of 5,000 white-collar employees loses about $4.1 million annually on lost "direct-productivity" hours, due to down-time and inefficient IT support.

  • Only 53% of business users report being satisfied with their IT end-user support.

Our Support Department utilizes advanced technologies to manage your company’s IT service and support.

Users can use our detailed knowledgebase with video tutorials or request a technician for secure remote access repair.

We provide your organization with a detailed history of service requests each quarter.


Our Advantage

  • Security
    • 128-bit SSL and AES encryption ensure the privacy of support requests and remote access.
  • Mobility
    • Our remote access works anywhere, whether at your office or on the road.
  • Escalation
    • Software-specific experts or company partners can be invited to join support sessions on-the-fly.
  • Chat
    • Realtime chat between our technician and the end-user ensure no miscommunication.
  • Documentation
    • Comprehensive documentation of service requests identifies trouble spots in your IT infrastructure.


Learn More

Please contact us for a confidential on-site consultation

Meyer Technology Group offers services to small businesses and medium businesses. Meyer Technology Group offers services in Des Moines, Altoona, Ankeny, Bondurant, Carlisle, Clive, Grimes, Johnston, Norwalk, Pleasant Hill, Polk City, Urbandale, Waukee, West Des Moines, and Windsor Heights. Information Technology, Consulting, Networking, Workstations, Servers, Firewalls.